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For businesses that run on leads

Every new lead answered in seconds, even when you're busy.

CustomerFlows replies to new inquiries on your website chat and WhatsApp within seconds, day or night. It asks your qualifying questions and adds each lead to one inbox and one pipeline. When a customer messages three businesses at 9 PM, you're the one who replies first.

What you get

  • AI replies on website chat and WhatsApp, 24/7
  • Asks your qualifying questions
  • One inbox and one pipeline for every lead
  • See which Google and Meta ads bring you leads
  • Unlimited contacts on every plan

From $49/month

or $41/month billed yearly · Starter plan

Full Growth features. No credit card needed.

The AI answers a 9 PM website chat inquiry and collects the job details.

Inbox

Conversations 4 today

  • Maria Lopez9:04 PM
    Thanks! Tomorrow 8-11 AM works.
    Web chatAI replied
  • James Carter8:41 PM
    Do you service Carrier units?
    WhatsAppAI replied
  • Aisha Rahman6:15 PM
    Can I get a quote for 3 rooms?
    WhatsAppNeeds team reply
  • Tom BeckerYesterday
    Booked, see you Thursday.
    Web chatReady for follow-up
Maria Lopez
Web chat · from Google Ads
Lead created
  1. Hi, my water heater is leaking. Can someone come out tomorrow morning?
    9:02 PM
  2. Sorry to hear that, Maria. We have a slot tomorrow between 8 and 11 AM. Is the leak coming from the tank or a pipe, and what's the address?
    AI assistant · 9:02 PM
  3. The tank. 42 Elm Street. Tomorrow 8-11 AM works, thanks!
    9:04 PM
  4. Details collected:Job: water heater leakAddressWhen: tomorrow AM
The CustomerFlows app, shown with sample data. Try the live chat demo

CustomerFlows reviews and listings

The first business to reply usually wins the work

People who want something done message several businesses at once, and they go with whoever answers first. But you can't reply in seconds while you're with a customer, on a job or asleep. The leads you do catch end up spread across your phone, your inbox and a spreadsheet, and some never get a follow-up.

How it works

  1. A customer messages you

    From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.

  2. The AI answers from your information

    Your services, prices, hours and area: it answers from what you've told it about your business, not from the internet.

  3. It asks your questions

    The job, the place, how soon: whatever you need to know before you call back.

  4. The lead is ready for you

    The conversation and the answers wait in your inbox, and the lead sits in your pipeline, tied to its source.

How CustomerFlows does it

Asks your qualifying questions

Set the questions that matter to you, like the job, the location and how soon. Each completed conversation becomes a lead with the answers filled in.

One inbox and one pipeline for every lead

Every website chat and WhatsApp conversation lands in one inbox, and every lead sits in a pipeline set up for your industry, from first message to paid.

See which Google and Meta ads bring you leads

CustomerFlows keeps the click ID and campaign from the first visit, so you can see which campaigns brought each lead and each deal.

Unlimited contacts on every plan

No per-contact fees, ever. Your customer list grows without your bill growing with it.

Why speed decides who gets the work

In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.

Source: Oldroyd, McElheran and Elkington, “The Short Life of Online Sales Leads”, Harvard Business Review, 2011

to the AI's first reply on a new inquiry
Seconds
free with every Growth feature, no credit card
14 days
adds website chat and tracking to your site
1 script
per contact, on every plan
$0

Plans and pricing

  • Starter

    Best for 1–2 people

    $49/month

    or about $41/month billed yearly

    • 2 CRM pipelines
    • 2 team seats
    • AI lead qualifier on website chat and WhatsApp
    • Unlimited contacts

  • Growth

    Best for teams of 3–10

    $149/month

    or about $124/month billed yearly

    Everything in Starter, plus:

    • Up to 5 pipelines
    • Up to 5 team seats, plus up to 5 extra at $22/mo each
    • Up to 10 automation workflows
    • AI lead scoring

  • Scale

    Best for teams larger than 10

    $349/month

    or about $291/month billed yearly

    Everything in Growth, plus:

    • Unlimited pipelines
    • Unlimited team seats
    • Unlimited automations
    • API access
    • Priority onboarding

Messaging costs: website chat has no message fees. WhatsApp message fees are billed to you by Meta directly, with no markup from us. See WhatsApp costs

Every trial includes full Growth features. No credit card needed.

Questions

Is there a free trial?

Yes. Every new workspace gets 14 days free on the Growth plan, with every feature. No credit card is needed to start. Before the trial ends, you add a card and choose your plan; nothing is charged unless you do. If you choose Starter, everything you set up is kept and your automations pause until you move to Growth or Scale.

Do you charge per contact?

No. Every plan includes unlimited contacts, and there are no per-contact fees.

What does WhatsApp cost?

Messages your customers send you are free. Your replies are free for the first 1,000 service messages a month on each number, and for up to 7 days after a customer reaches you from a Click-to-WhatsApp ad. Meta charges per message for templates and for replies beyond those limits, and bills you for them directly. CustomerFlows adds no fee or markup.

Be the first to reply, every time.

Start 14-day free trial

Full Growth features. No credit card needed.