Skip to main content

For home-service businesses

Reply to every homeowner in seconds, even when you're on a job.

When you're on a roof or under a sink, CustomerFlows replies to new inquiries on your website chat and WhatsApp in seconds, asks your trade's questions, and keeps the lead ready for when you're free.

From $49/month

or $41/month billed yearly · Starter plan

Full Growth features. No credit card needed.

What you get

  • Replies in seconds, 24/7
  • Asks your home-service questions
  • A home-service pipeline from New Inquiry to Paid
  • See which ads bring home-service jobs

The homeowner books whoever answers first

A homeowner's AC dies at 9 PM and they message three contractors. The one who replies in seconds gets the job. When you're working, you can't be that fast, and the leads you do catch end up on your phone, in a notebook and in a spreadsheet.

How it works

  1. A customer messages you

    From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.

  2. The AI answers from your information

    Your services, prices, hours and area: it answers from what you've told it about your business, not from the internet.

  3. It asks your questions

    The job, the place, how soon: whatever you need to know before you call back.

  4. The lead is ready for you

    The conversation and the answers wait in your inbox, and the lead sits in your pipeline, tied to its source.

How CustomerFlows does it

Asks your home-service questions

Pick your trade and start with its questions, such as the job, how urgent, and the address, then edit them to fit how you work.

A home-service pipeline from New Inquiry to Paid

Choose Home Services when you sign up and your pipeline starts with stages for how home-service work moves.

See which ads bring home-service jobs

Google and Meta attribution on every plan, from the first click to the won job.

Your home-service pipeline

Choose Home Services when you sign up and your pipeline starts with these stages. Every deal shows where it came from and records each stage it moves through.

  1. New Inquiry
  2. Dispatched
  3. Quote Sent
  4. Approved
  5. Scheduled
  6. Completed
  7. Paid

Why speed decides who gets the work

In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.

Source: Oldroyd, McElheran and Elkington, “The Short Life of Online Sales Leads”, Harvard Business Review, 2011

to the AI's first reply on a new inquiry
Seconds
free with every Growth feature, no credit card
14 days
adds website chat and tracking to your site
1 script
per contact, on every plan
$0

One flat price, with no per-contact fees

Starter

For solo operators getting started with lead capture.

$49/month

or $490/year (about $41/month)

  • 2 CRM pipelines
  • Unlimited custom fields
  • AI lead qualifier on website chat and WhatsApp
  • Google + Meta attribution
  • Unlimited contacts
  • 2 team seats
Start 14-day free trial

14 days free with Growth features. No credit card required. Compare all plans

Questions

Which trades are supported?

HVAC, roofing, plumbing, electrical, landscaping, cleaning and general contracting each get their own pipeline stages and qualifying questions when you choose them at signup.

Does CustomerFlows replace my field-service software?

No. CustomerFlows answers, qualifies and tracks your leads up to the won job. Your field-service tool still handles scheduling, dispatch and invoicing, and many businesses use both.

Is there a free trial?

Yes. Every new workspace gets 14 days free on the Growth plan, with every feature. No credit card is needed to start. Before the trial ends, you add a card and choose your plan; nothing is charged unless you do. If you choose Starter, everything you set up is kept and your automations pause until you move to Growth or Scale.

Reply to every homeowner in seconds, even when you're on a job.

Start 14-day free trial

Full Growth features. No credit card needed.