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For plumbing businesses

Reply to every burst-pipe message in seconds, even under a sink.

A leak can't wait for you to finish the job you're on. CustomerFlows replies on your website chat and WhatsApp in seconds, asks your plumbing questions, and keeps the lead ready for you.

From $49/month

or $41/month billed yearly · Starter plan

Full Growth features. No credit card needed.

What you get

  • Replies in seconds, 24/7
  • Asks your plumbing questions
  • A plumbing pipeline from New Call to Paid
  • See which ads bring plumbing jobs

Emergency calls go to whoever answers first

A homeowner with a burst pipe messages several plumbers and books the first one to reply. When you're mid-job, that's rarely you.

How it works

  1. A customer messages you

    From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.

  2. The AI answers from your information

    Your services, prices, hours and area: it answers from what you've told it about your business, not from the internet.

  3. It asks your questions

    The job, the place, how soon: whatever you need to know before you call back.

  4. The lead is ready for you

    The conversation and the answers wait in your inbox, and the lead sits in your pipeline, tied to its source.

How CustomerFlows does it

Asks your plumbing questions

Ask what's leaking or blocked, how urgent it is and the address, and let customers send a photo on WhatsApp.

A plumbing pipeline from New Call to Paid

Choose Plumbing when you sign up and your pipeline starts with stages for how plumbing work moves.

See which ads bring plumbing jobs

Google and Meta attribution on every plan, from the first click to the won job.

Your plumbing pipeline

Choose Plumbing when you sign up and your pipeline starts with these stages. Every deal shows where it came from and records each stage it moves through.

  1. New Call
  2. Dispatched
  3. On-Site
  4. Quoted
  5. Approved
  6. Completed
  7. Paid

Why speed decides who gets the work

In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.

Source: Oldroyd, McElheran and Elkington, “The Short Life of Online Sales Leads”, Harvard Business Review, 2011

to the AI's first reply on a new inquiry
Seconds
free with every Growth feature, no credit card
14 days
adds website chat and tracking to your site
1 script
per contact, on every plan
$0

One flat price, with no per-contact fees

Starter

For solo operators getting started with lead capture.

$49/month

or $490/year (about $41/month)

  • 2 CRM pipelines
  • Unlimited custom fields
  • AI lead qualifier on website chat and WhatsApp
  • Google + Meta attribution
  • Unlimited contacts
  • 2 team seats
Start 14-day free trial

14 days free with Growth features. No credit card required. Compare all plans

Questions

Can customers send photos of the problem?

Yes. Photos and documents sent on WhatsApp show in the conversation with a preview, so you see the problem before you call back. Archived media is kept for 30 days.

Does CustomerFlows replace my field-service software?

No. CustomerFlows answers, qualifies and tracks your leads up to the won job. Your field-service tool still handles scheduling, dispatch and invoicing, and many businesses use both.

Is there a free trial?

Yes. Every new workspace gets 14 days free on the Growth plan, with every feature. No credit card is needed to start. Before the trial ends, you add a card and choose your plan; nothing is charged unless you do. If you choose Starter, everything you set up is kept and your automations pause until you move to Growth or Scale.

Reply to every burst-pipe message in seconds, even under a sink.

Start 14-day free trial

Full Growth features. No credit card needed.