For HVAC businesses

Answer the late-night no-heat call before the next contractor does.

When a furnace or AC fails after hours, the homeowner messages several contractors. CustomerFlows replies on your website chat and WhatsApp in seconds, asks your HVAC questions, and has the lead ready for you in the morning.

From $49/month

or $41/month billed yearly · Starter plan

Start 14-day free trial Running a team? See the team version

Full Growth features. No credit card needed.

What you get

Replies in seconds, 24/7
Asks your HVAC questions
A HVAC pipeline from Emergency Call to Paid
See which ads bring HVAC jobs

No-heat and no-cool calls don't wait for business hours

Emergency calls come in at night and on weekends. Without an instant reply, the homeowner books the next contractor on Google, and the job is gone before you see the message.

How it works

A customer messages you
From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.
The AI answers from your information
Your services, prices, hours and area: it answers from what you've told it about your business, not from the internet.
It asks your questions
The job, the place, how soon: whatever you need to know before you call back.
The lead is ready for you
The conversation and the answers wait in your inbox, and the lead sits in your pipeline, tied to its source.

How CustomerFlows does it

Asks your HVAC questions

Ask about the system, what's wrong, how urgent it is and the address, so you know which calls are emergencies before you call back.

A HVAC pipeline from Emergency Call to Paid

Choose HVAC when you sign up and your pipeline starts with stages for how HVAC work moves.

See which ads bring HVAC jobs

Google and Meta attribution on every plan, from the first click to the won job.

Your HVAC pipeline

Choose HVAC when you sign up and your pipeline starts with these stages. Every deal shows where it came from and records each stage it moves through.

Emergency Call
Dispatch Scheduled
On-Site
Quote Sent
Approved
Scheduled
Completed
Paid

Why speed decides who gets the work

In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.

Source: Oldroyd, McElheran and Elkington, “The Short Life of Online Sales Leads”, Harvard Business Review, 2011

to the AI's first reply on a new inquiry: Seconds
free with every Growth feature, no credit card: 14 days
adds website chat and tracking to your site: 1 script
per contact, on every plan: $0

One flat price, with no per-contact fees

Starter

For solo operators getting started with lead capture.

$49/month

or $490/year (about $41/month)

2 CRM pipelines
Unlimited custom fields
AI lead qualifier on website chat and WhatsApp
Google + Meta attribution
Unlimited contacts
2 team seats

Start 14-day free trial

14 days free with Growth features. No credit card required. Compare all plans

Questions

Can customers send photos of the problem?

Yes. Photos and documents sent on WhatsApp show in the conversation with a preview, so you see the problem before you call back. Archived media is kept for 30 days.

Does CustomerFlows replace my field-service software?

No. CustomerFlows answers, qualifies and tracks your leads up to the won job. Your field-service tool still handles scheduling, dispatch and invoicing, and many businesses use both.

Is there a free trial?

Yes. Every new workspace gets 14 days free on the Growth plan, with every feature. No credit card is needed to start. Before the trial ends, you add a card and choose your plan; nothing is charged unless you do. If you choose Starter, everything you set up is kept and your automations pause until you move to Growth or Scale.