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For contracting businesses

Answer every project inquiry fast and focus on the serious ones.

CustomerFlows replies to new project inquiries on your website chat and WhatsApp in seconds and asks your questions about scope, budget and timing, so you spend your time on the serious ones.

From $49/month

or $41/month billed yearly · Starter plan

Full Growth features. No credit card needed.

What you get

  • Replies in seconds, 24/7
  • Asks your contracting questions
  • A contracting pipeline from Lead to Paid
  • See which ads bring contracting projects

Tire-kickers eat your time

Every inquiry deserves a reply, but only some are real projects. Without the scope, budget and timing up front, you spend hours on calls that go nowhere.

How it works

  1. A customer messages you

    From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.

  2. The AI answers from your information

    Your services, prices, hours and area: it answers from what you've told it about your business, not from the internet.

  3. It asks your questions

    The job, the place, how soon: whatever you need to know before you call back.

  4. The lead is ready for you

    The conversation and the answers wait in your inbox, and the lead sits in your pipeline, tied to its source.

How CustomerFlows does it

Asks your contracting questions

Ask about the project, the scope, the budget, the timing and the address, so only serious projects reach your estimators.

A contracting pipeline from Lead to Paid

Choose General Contracting when you sign up and your pipeline starts with stages for how contracting work moves.

See which ads bring contracting projects

Google and Meta attribution on every plan, from the first click to the won project.

Your contracting pipeline

Choose General Contracting when you sign up and your pipeline starts with these stages. Every deal shows where it came from and records each stage it moves through.

  1. Lead
  2. Estimate Scheduled
  3. Bid Submitted
  4. Awarded
  5. Permit
  6. In Progress
  7. Punch List
  8. Completed
  9. Paid

Why speed decides who gets the work

In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.

Source: Oldroyd, McElheran and Elkington, “The Short Life of Online Sales Leads”, Harvard Business Review, 2011

to the AI's first reply on a new inquiry
Seconds
free with every Growth feature, no credit card
14 days
adds website chat and tracking to your site
1 script
per contact, on every plan
$0

One flat price, with no per-contact fees

Starter

For solo operators getting started with lead capture.

$49/month

or $490/year (about $41/month)

  • 2 CRM pipelines
  • Unlimited custom fields
  • AI lead qualifier on website chat and WhatsApp
  • Google + Meta attribution
  • Unlimited contacts
  • 2 team seats
Start 14-day free trial

14 days free with Growth features. No credit card required. Compare all plans

Questions

Can customers send photos of the problem?

Yes. Photos and documents sent on WhatsApp show in the conversation with a preview, so you see the problem before you call back. Archived media is kept for 30 days.

Does CustomerFlows replace my field-service software?

No. CustomerFlows answers, qualifies and tracks your leads up to the won job. Your field-service tool still handles scheduling, dispatch and invoicing, and many businesses use both.

Is there a free trial?

Yes. Every new workspace gets 14 days free on the Growth plan, with every feature. No credit card is needed to start. Before the trial ends, you add a card and choose your plan; nothing is charged unless you do. If you choose Starter, everything you set up is kept and your automations pause until you move to Growth or Scale.

Answer every project inquiry fast and focus on the serious ones.

Start 14-day free trial

Full Growth features. No credit card needed.