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For contracting teams

Every project inquiry answered and qualified before it reaches your estimators.

CustomerFlows answers every project inquiry in seconds and qualifies it before it reaches an estimator, so your team bids on the projects worth bidding on.

From $149/month

or $124/month billed yearly · Growth plan

That's $29.80 per user per month for a team of 5. Need more? Add up to 5 extra seats at $22/month each.

Full Growth features. No credit card needed.

What you get

  • A pipeline from estimate to punch list
  • Qualified leads become deals automatically
  • One shared inbox for the team
  • Assign each conversation to a teammate

Estimators chase the wrong leads

When every inquiry goes straight to an estimator, site visits get booked for projects that were never going to happen, and serious clients wait.

How it works

  1. A customer messages you

    From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.

  2. The AI answers from your information

    Your services, prices, hours and area: it answers from what you've told it about your business, not from the internet.

  3. It qualifies the lead and creates a deal

    Once your questions are answered, a deal appears in the right pipeline, ready for your team to pick up.

  4. Your team sees who owns it

    Assign the conversation to a teammate. Everyone works from the same inbox and the same pipeline.

How CustomerFlows does it

A pipeline from estimate to punch list

Track bids, permits and punch lists, with up to 5 pipelines on Growth for different kinds of project.

Qualified leads become deals automatically

When the AI finishes your contracting questions, a deal appears in the right pipeline.

One shared inbox for the team

Website chat and WhatsApp in one place for up to 5 people, or up to 10 with extra seats.

Assign each conversation to a teammate

Everyone can see who is handling which customer.

Your contracting pipeline

Choose General Contracting when you sign up and your pipeline starts with these stages. Every deal shows where it came from and records each stage it moves through.

  1. Lead
  2. Estimate Scheduled
  3. Bid Submitted
  4. Awarded
  5. Permit
  6. In Progress
  7. Punch List
  8. Completed
  9. Paid

Why speed decides who gets the work

In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.

Source: Oldroyd, McElheran and Elkington, “The Short Life of Online Sales Leads”, Harvard Business Review, 2011

to the AI's first reply on a new inquiry
Seconds
free with every Growth feature, no credit card
14 days
adds website chat and tracking to your site
1 script
per contact, on every plan
$0

One flat price, with no per-contact fees

Growth

For growing businesses that need multiple pipelines, automation, and more team coverage.

$149/month

or $1,490/year (about $124/month)

That's $29.80 per user per month for a team of 5. Need more? Add up to 5 extra seats at $22/month each.

  • Up to 5 pipelines
  • Unlimited custom fields
  • AI lead qualifier on website chat and WhatsApp
  • Google + Meta attribution
  • Unlimited contacts
  • Up to 5 team seats, plus up to 5 extra at $22/mo each
  • Up to 10 automation workflows
  • AI lead scoring
Start 14-day free trial

14 days free with Growth features. No credit card required. Compare all plans

Questions

Can customers send photos of the problem?

Yes. Photos and documents sent on WhatsApp show in the conversation with a preview, so you see the problem before you call back. Archived media is kept for 30 days.

Does CustomerFlows replace my field-service software?

No. CustomerFlows answers, qualifies and tracks your leads up to the won job. Your field-service tool still handles scheduling, dispatch and invoicing, and many businesses use both.

How many people can use it?

Growth includes up to 5 team seats, and you can add up to 5 more at $22/month each ($200/year). Scale includes unlimited seats. Starter includes 2.

Is there a free trial?

Yes. Every new workspace gets 14 days free on the Growth plan, with every feature. No credit card is needed to start. Before the trial ends, you add a card and choose your plan; nothing is charged unless you do. If you choose Starter, everything you set up is kept and your automations pause until you move to Growth or Scale.

Every project inquiry answered and qualified before it reaches your estimators.

Start 14-day free trial

Full Growth features. No credit card needed.