Replies in seconds, day or night
The first reply arrives in seconds, including nights, weekends and your busiest days.
AI lead qualifier
Every new lead answered and qualified in seconds, 24/7.
The AI replies to new website chat and WhatsApp inquiries in seconds, answers from what you've told it about your business, and asks your qualifying questions. Each finished conversation becomes a lead with the answers filled in.
From $49/month
or $41/month billed yearly · Starter plan
Full Growth features. No credit card needed.
What you get
- Replies in seconds, day or night
- Answers from your business information
- Asks your qualifying questions
- Hands off cleanly to you
Leads go to whoever replies first
People message several businesses at once and book the first one that answers. When you're on a job or asleep, a new inquiry waits for hours, and by the time you reply they've often booked someone else.
How it works
- 01
A customer messages you
From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.
- 02
The AI answers from your information
Your services, prices, hours and area: it answers from what you've told it about your business, not from the internet.
- 03
It asks your questions
The job, the place, how soon: whatever you need to know before you call back.
- 04
The lead is ready for you
The conversation and the answers wait in your inbox, and the lead sits in your pipeline, tied to its source.
How CustomerFlows does it
Answers from your business information
Tell it your services, areas and hours, and it answers questions with that instead of a generic holding message.
Asks your qualifying questions
Start from your industry's questions and edit them. On WhatsApp, customers can tap menus, buttons and forms instead of typing.
Hands off cleanly to you
The conversation waits in your inbox with the AI's messages marked, so you pick up where it left off.
AI lead qualifier, in detail
A customer messages three businesses at 9 PM. Two reply tomorrow. The one that replies in seconds, asks the right questions and says what happens next gets the work. The AI lead qualifier makes that business yours.
It replies in seconds, at any hour
When a new message arrives on your website chat or WhatsApp, the AI sends its first reply in seconds, day or night. In our own use the first reply has taken about 5 seconds on average; you can watch it happen in the demo. It answers from what you have told it about your business, such as your services, the areas you cover and your hours, so the customer gets a real answer instead of "we'll get back to you".
If the AI can't answer, it replies in the customer's language and lets them know a person will follow up.
It asks your questions
The qualifier runs the questions you would ask on the phone: what they need, where, and how soon. Pick your industry and a starting set is ready. You can then edit the questions in the intake editor. On WhatsApp, questions can use menus, buttons and forms, so customers tap instead of typing.
When the customer finishes the questions, CustomerFlows creates a lead with every answer filled in.
A clean handoff to you
The conversation stays in your unified inbox as one thread. Each message shows whether the AI or a person sent it, so you see what has already been asked and pick up where the AI left off. A notice in the app tells you when a conversation is handed to your team.
You stay in control
Switch the AI off at any time, and new messages wait for a person. The AI answers from the business information you give it and gathers what your team needs, and your team takes over the conversation whenever it wants to.
Why speed decides who gets the work
In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.
- to the AI's first reply on a new inquiry
- Seconds
- free with every Growth feature, no credit card
- 14 days
- adds website chat and tracking to your site
- 1 script
- per contact, on every plan
- $0
One flat price, with no per-contact fees
Starter
For solo operators getting started with lead capture.
$49/month
or $490/year (about $41/month)
- ✓2 CRM pipelines
- ✓Unlimited custom fields
- ✓AI lead qualifier on website chat and WhatsApp
- ✓Google + Meta attribution
- ✓Unlimited contacts
- ✓2 team seats
14 days free with Growth features. No credit card required. Compare all plans
Questions
How fast does the AI reply?
The AI's first reply to a new inquiry arrives in seconds, at any hour, on your website chat and on WhatsApp.
Which channels does it work on?
Your website chat and WhatsApp. Both are included on every plan.
Can I turn it off?
Yes, at any time. New messages then wait for a person to reply.
Is there a free trial?
Yes. Every new workspace gets 14 days free on the Growth plan, with every feature. No credit card is needed to start. Before the trial ends, you add a card and choose your plan; nothing is charged unless you do. If you choose Starter, everything you set up is kept and your automations pause until you move to Growth or Scale.
Answer every lead first, even after hours.
Start 14-day free trialFull Growth features. No credit card needed.