For tour businesses

Answer every booking inquiry in seconds, in any time zone.

Travelers message several operators at once. CustomerFlows answers questions about your tours from the information you give it, in seconds, on your website chat and WhatsApp, while you're out leading a tour.

From $49/month

or $41/month billed yearly · Starter plan

Start 14-day free trial Running a team? See the team version

Full Growth features. No credit card needed.

What you get

Replies in seconds, 24/7
Asks your tour questions
A tour pipeline from Inquiry to Reviewed
See which ads bring tour bookings

Travelers book the operator who answers first

Inquiries arrive at all hours and from every time zone, and they pile up while you're running a tour. By the time you reply, the traveler has often booked someone else.

How it works

A customer messages you
From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.
The AI answers from your information
Your services, prices, hours and area: it answers from what you've told it about your business, not from the internet.
It asks your questions
The job, the place, how soon: whatever you need to know before you call back.
The lead is ready for you
The conversation and the answers wait in your inbox, and the lead sits in your pipeline, tied to its source.

How CustomerFlows does it

Asks your tour questions

Ask what a booking needs, such as the dates, the group size and the tour they want, and answer common questions from your own tour information.

A tour pipeline from Inquiry to Reviewed

Choose Tour Operators when you sign up and your pipeline starts with stages for how tour work moves.

See which ads bring tour bookings

Google and Meta attribution on every plan, from the first click to the won booking.

Your tour pipeline

Choose Tour Operators when you sign up and your pipeline starts with these stages. Every deal shows where it came from and records each stage it moves through.

Inquiry
Availability Sent
Quote Sent
Deposit Paid
Confirmed
Completed
Reviewed

Why speed decides who gets the work

In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.

Source: Oldroyd, McElheran and Elkington, “The Short Life of Online Sales Leads”, Harvard Business Review, 2011

to the AI's first reply on a new inquiry: Seconds
free with every Growth feature, no credit card: 14 days
adds website chat and tracking to your site: 1 script
per contact, on every plan: $0

One flat price, with no per-contact fees

Starter

For solo operators getting started with lead capture.

$49/month

or $490/year (about $41/month)

2 CRM pipelines
Unlimited custom fields
AI lead qualifier on website chat and WhatsApp
Google + Meta attribution
Unlimited contacts
2 team seats

Start 14-day free trial

14 days free with Growth features. No credit card required. Compare all plans

Questions

Does it work alongside my booking system?

Yes. CustomerFlows handles inquiries, qualification and the sales pipeline up to a confirmed booking. Your booking or reservation system still manages availability and scheduling.

Can the AI answer questions about my tours?

Yes. It answers from the information you give it about your tours, such as durations, what's included and meeting points. When it can't answer, it replies in the traveler's language and lets them know a person will follow up.

Is there a free trial?

Yes. Every new workspace gets 14 days free on the Growth plan, with every feature. No credit card is needed to start. Before the trial ends, you add a card and choose your plan; nothing is charged unless you do. If you choose Starter, everything you set up is kept and your automations pause until you move to Growth or Scale.